SnapStream Cloud - AWS

Incident Report for SnapStream Media

Resolved

This incident has been resolved.

Posted Nov 25, 2020 - 17:13 CST

Monitoring

We are currently aware of the issues impacting our cloud customers. This is a result of an AWS service degradation impacting the following services:

ACM, Amplify Console, API Gateway, AppMesh, AppStream2, AppSync, Athena, AWS Signer, Batch, CodeArtifact, CodeGuru Profiler, CodeGuru Reviewer, CloudFormation, CloudMap, CloudTrail, Cognito, Connect, DynamoDB, Elastic Beanstalk, EventBridge, Glue, IoT Services, Lambda, LEX, Macie, Managed Blockchain, Marketplace, MediaLive, MediaConvert, Personalize, RDS Performance Insights, Rekognition, Resource Groups, SageMaker, Support Console, Well-Architected, and Workspaces.

We are monitoring the progress and will update once service health returns to normal. Please reach out to our support team if you have further questions or concerns. https://support.snapstream.com/

Posted Nov 25, 2020 - 15:28 CST

This incident affected: SnapStream Cloud Instances (US-East).